COVID-19 Safety Guidelines
The Chutzpah! Festival and Norman & Annette Rothstein Theatre are thrilled to welcome you back to in-person performing arts experiences. We have worked with industry experts and the most current guidance and recommendations of local, provincial, and federal health authorities to create a comfortable environment in which community safety is our highest priority. This information will be continuously updated with any new information or guidelines.
Please do not attend any in-person events if you
✓ Have any of the following symptoms:
- New or worsening cough
- Shortness of breath
- New muscle aches or headache
- Sore throat
✓ Have travelled outside of Canada in the last 14 days
✓ Are a close contact of a person who has tested positive for COVID-19
We recommend all ticket holders take the BC COVID-19 Self-Check prior to arrival to ensure that they are not exhibiting any symptoms of COVID-19.
Before you arrive
✓ Please help us maintain a safe theatre experience by purchasing your tickets online. Tickets will not be available at the door.
✓ Plan to bring a mask
✓ Be prepared to answer health screening questions and wash/sanitize your hands
At the theatre
✓ Arrive at the Designated Pre-Show Time
Your ticket will indicate the designated pre-show arrival time, usually 20-30 minutes prior to show time. This will allow us to safely check in all audience members and help you make your way to your seat without congestion in the lobby or aisles. We appreciate your patience and cooperation as we work to make the experience comfortable for everyone. Please note that we are unable to open the doors early to accommodate patrons who arrive prior to the designated time.
✓ Wear a Mask
We require you to wear a mask at all times unless seated in the theatre. Masks are recommended while seated in the theatre, but may be removed if you wish while eating or drinking.
✓ Maintain Your Distance
For the safety of everyone, including fellow patrons, venue staff, volunteers, and artists, please maintain a distance of 2m (~6ft) from others who are not in your bubble. Follow all signage and floor markers that have been placed to aid in keeping to a safer distance. Seating pods have been assigned to ensure each bubble is distanced from others. Please do not rearrange seat covers.
✓ Maintain Hand Hygiene
Hand sanitizing stations are available throughout the venue, and a handwashing station is available before entering the building. Help us stop the spread by washing or sanitizing your hands.
✓ Check-in Process
No physical tickets are necessary for entry. Our box office staff will check in each group and collect contact tracing information. Please be prepared to provide your name and contact information and to sign a Waiver of Liability.
✓ Washroom Access
All shows will be performed without an intermission. Should you require a washroom, usher staff will assist you in exiting the theatre and directing you to lobby facilities. Please remember to wear your mask when out of your seat. Washroom capacity is limited, so you may be asked to wait in a designated area. Reseating is at the discretion of venue staff, and you may be asked to return to a different seat than your original location. Your cooperation is appreciated.
After the Show
✓ Exiting the Theatre
At the end of the show, kindly remain in your seat until a venue staff member has indicated that it is safe for your row to exit. We will assist rows from back to front from left to right to ensure that contact between patron groups is minimized. We appreciate your assistance with this process, and remind you that a mask should be worn when leaving your seat.
Kindly remove any trash or recyclables with you and place them in the receptacles near the exit to help keep our staff safe.
Thank you for doing your part to make in-person events in this difficult time a safer and enjoyable experience for everyone. Please note that our team reserves the right to remove any individual found to be non-compliant with our Health and Safety policies and procedures. If you have any questions, please contact email@example.com.
Consent and Waiver:
An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By attending this event, you assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against the Chutzpah! Festival and Norman & Annette Rothstein Theatre, the Vancouver West Side Theatre Society, and The Jewish Community Centre of Greater Vancouver. You also consent to the collection and storage of your name and contact information.
Updated: January 5, 2021